Shipping Information
Shipping Methods
Standard Shipping
Delivery Time: 5-10 business days
Cost: Calculated at checkout
Express Shipping
Delivery Time: 2-3 business days
Cost: Calculated at checkout
International Shipping
Delivery Time: 10-21 business days
Cost: Calculated at checkout
Discreet Packaging
All orders are carefully packaged in discreet, unmarked boxes to protect your privacy. We use:
- Plain, unmarked packaging
- Protective cushioning materials
- Secure sealing and tape
- Tracking information for all shipments
Order Processing
After payment confirmation, orders are typically processed within 24-48 hours. Processing time does not include shipping time.
Processing Timeline:
- 1. Order Received - Confirmation email sent
- 2. Payment Verification - 24-48 hours
- 3. Packing & Preparation - 24 hours
- 4. Shipment - Tracking number provided
- 5. Delivery - Based on selected method
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package in real-time with the carrier.
International Shipping
We ship to most countries worldwide. International orders may be subject to:
- Customs duties and taxes (responsibility of recipient)
- Longer delivery times (10-21 business days)
- Additional shipping costs
Please note that we are not responsible for customs delays or import duties. Contact us for specific country information.
Returns & Exchanges
We stand behind the quality of our products. If you receive a damaged item:
- Contact us within 48 hours of delivery
- Provide photos of the damaged packaging/product
- We will arrange a replacement or refund
Note: Products must be unopened and in original condition for returns (except for damage claims).
Questions About Shipping?
Contact our support team:
Email: info@entheogen.com
Phone: +1 (234) 567-890